In this era of information and communication technologies ICTcomputer-mediated communication is a basic infrastructure that every organisations need to be equipped with.
This enables those online companies to save the monthly fees such as rental fees, the salary for employees, water and electricity bills and so on. Technological change is one major aspect which has influenced the communication approaches in the organisations, especially the practice of new communication technology in employee communication.Computers in Human Behavior, Vol. Computer-mediated communications in organisational settings: Emerging conceptual frameworks and directions for research. In addition, computer mediated communication and face to face communication provide different communication speed to people. RQ2: Comparing face-to-face and computer-mediated communication, which medium preferred by employees as effective employee communication channel in Malaysian organisations? This scenario is not uncommon. Integrated internal communications: A multidisciplinary perspectives. Essay Topic: Communication , Computer Face to Face Communication versus Computer Mediated Communication In the 21st century we are now living in, the rapid advancement of technology has completely changed our lives, especially the tools we use to communicate. The impact of employee communication and perceived external prestige on organisational identification. Holtzhausen asserted that employee communication is very crucial for organisations. Lastly, Van der Meijden and Veenman in their study reveals that students were more satisfied with using face-to-face communication as compare to computer-mediated communication in a primary school setting. Developing an effective company policy for employee Internet and email use. Keywords: Face-to-face communication, Computer-mediated communication, Employee communication tool 1. It requires expensive higher cost of travelling fees such as bus ticket , taxi fees, airline ticket and so on especially during those important festivals or celebrations. Retrieved February 25,
Computer-mediated communications in organisational settings: Emerging conceptual frameworks and directions for research. It is important to examine the impact of technology in the workplace and how it affects the communication with the employees whether the technology has replaced the traditional medium of communication, which is face-to-face.
They can contact each other by using computer mediated programs such as Skype, Facebook, Twitter and so on.
Unlike in face to face communication, when given the freedom of neutrality, some are confrontational online, while others are more open, humorous and less judgmental.
According to Sproull and Kieslercomputer-mediated communication has democratized the workplace as it reduces information gaps by providing a tool for peripheral employee to be connected to all people within the organisation.
Corporate Communication, Vol. An experimental analysis of face to face versus computer mediated communication channels. Face-to-face communication can be started with formal and informal one-to-one meeting which include eye contact, facial expression, body movement and the tone of message that show the importance of the message.
Face-to-face communication: Making human connections in technology-driven world. With the adoption of communication software, it helps the flow of communication among the organisation and its employees and their clients alike.
Working knowledge: How organisations manage what they know. The first difference that distinguishes between computer mediated communication and face to face communication is the effectiveness.Journal of Communication, Vol. However, this study served as a pilot study for future research. Keywords: Face-to-face communication, Computer-mediated communication, Employee communication tool 1. Face-to-face communication, on the other hand, is used for communicating sensitive issues; building interpersonal relationships between employees and managers; and for project collaboration. Computer-mediated communications in organisational settings: Emerging conceptual frameworks and directions for research. For instance, on Twitter, I could discuss the current political issues with my followers. Other employee communication channels used in the organisations include electronic media such as telephone and mobile phone as well as print media such as newsletter, memorandum and notice, and written letter. Fifteen in-depth interviews were carried out with communications staff in five organisations in Malaysia by using a non-random sampling. The effects of a divisionalised and decentralised organisational structure on a formal internal communication function in a South African organisation. They can contact each other by using computer mediated programs such as Skype, Facebook, Twitter and so on. Nowadays, most of us are very much depending on various social networking sites, for example the most common one- Facebook and Skype to enable us to communicate with people living on the other side of the world and even those who live close by. Working today: Understanding what drives employee engagement. Besides electronic technologies, face-to-face communication is also used in employee communication.