Technology needs go beyond HR platforms and should cover services and knowledge management to enable omni-channel services. Execution: Technology today is more about HR and less about IT, however to actualize this, organizations will need to execute with their best resources across strategists and business partners.
To do this, organizations must leverage data to optimize business outcomes and solve business problems.
Platforms: Consumer grade experiences are anchored on platforms that the organization selects. Converged — This is where a dedicated digital transformation team is formed to guide the company strategy and operations. Increasingly, HR is at the center of driving this change, creating demand for HR transformation to support organizational agility.
Collaboration: Connected to integration is the need to create opportunities for collaboration across project teams. Early decisions on platforms will avoid downstream rework. These tipping points indicate what the future of work for HR will look like. Companies are now looking at the total cost of ownership TCO of IT platforms, based on the value they deliver, as opposed to merely looking at licensing and deployment fees which indicates improved maturity and supports the shift to cloud.